Provider Education

As a BCBSAZ Health Choice provider, we want you to have access to resources to assist you and your team in navigating our provider portal, coding, billing practices and more.

Please note: As we continue to enhance our provider portal to deliver optimal service for our providers, you may find that not all functions shown are readily available to all providers. Thank you for your patience.

Video Library


View the videos below to learn about the resources that may be available to you.

Provider Portal – Overview

Submitting PDM Requests

Submitting a Prior Authorization

Submitting Pharmacy Prior Authorization

Statin Therapy for Primary Prevention of ASCVD Events in Patients with Diabetes

Submitting a Claim Reconsideration (PDF)

Credentialing Portal How To (PDF)

Credentialing Portal FAQs (PDF)

Provider Portal – Creating a Master Account

  1. From the Provider Portal homepage, click on the “Register” link.
  2. Enter your Tax ID number(s).
  3. Complete the form in its entirety.
  4. Once creating an account is completed, your request will be reviewed.
  5. Once the account information has been validated, you will receive a Health Choice Registration email to complete the account activation.

*Note: Please add to your address book to ensure delivery of Health Choice Provider Portal related emails. If you do not receive an email regarding your account registration within 24 hours, please check your Junk Email folder before contacting us.

Interactive Courses


Collaborative Communication About
COVID-19 Vaccinations
Integrated Care Training Series
Integrated Care Training Series
Coronary Artery Disease
Integrated Care Training Series


Integrated Care Training Series
Serious Mental Illness (SMI) Introduction
Behavioral Health Referrals
Honoring Member Voice and Choice
End of Life Care
Advance Care Planning and Directives
Integrated Care Training Series
Congestive Heart Failure


Integrated Care Training Series
Integrated Care Training Series
Healthy Weight
Integrated Care Training Series
Preventive Care
Integrated Care Training Series
Sexually Transmitted Infections


Integrated Care Training Series
Integrated Care Training Series

Provider Forums

Provider Newsletters

2024 Provider Forums

2024 Q1 Provider Forum 

2024 Provider Newsletters

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